Update on the department manager feedback process
Sent: April 8, 2024 9:17 amThis message is an update on the effort of the CAS Business Operations Leadership Team (BOLT) to provide feedback to department chairs/directors regarding their managers’ interactions with CAS Business Operations staff over the past year. It is no surprise that BOLT received overwhelmingly positive feedback about department managers, with only a few cases requiring further follow-up. As will be emphasized to department chairs/directors, this feedback is not meant to take the place of an overall performance evaluation or goal setting plan. This survey process has been and continues to be a collaborative effort with AMAC.
Attached you will find a sample of the survey results memo being sent to chairs/directors. Also attached is a one-page document that will be included with the memo giving department chairs/directors additional guidance on how to use and solicit feedback.
Feedback Consideration and Tips
Here is the timeline of when and how feedback is going to be shared.
- April 8: CAS Chairs & Managers Leadership Meeting – BOLT provides an update to department chairs/directors on the survey feedback process and how to use the information
- April 9: BOLT sends individual feedback on department managers to their department chair/director (see attached email message and feedback memo template)
- BOLT will schedule a required meeting with the few department chairs/directors in situations when feedback indicates a department manager would benefit from additional development and support to improve their completion of tasks involving the Dean’s Office
- April 10: CAS Managers Meeting – BOLT confirms that feedback has gone out and offers a Q&A
- April 10-26: BOLT completes the required follow-up meetings with appropriate department chairs/directors
- April 24: CAS Manager Check-in Meeting – AMAC representatives request feedback from managers about the CASBO feedback process
- May 9: AMAC Meeting – AMAC representatives discuss feedback received from managers with BOLT/CASBO staff